Privacy Policy
Last Updated: February 9, 2026
1. Information We Collect
Information You Provide
- Email address and account information
- Billing and subscription details (processed by third parties)
- Support communications
Information Collected Automatically
- IP address
- API request metadata
- Usage statistics and timestamps
- Device and browser information
Blockchain Data
We may process public blockchain data such as contract addresses, transaction hashes, and metadata. We do not collect private keys or wallet seed phrases.
Public Blockchain Identifiers and Public Samples
Blockchain identifiers such as contract addresses and transaction hashes are publicly visible on-chain. RavenWolf Labs may reference such identifiers in public research, public samples, or educational materials. We do not aim to include personal data in these materials.
2. How We Use Information
- Provide and operate the Services
- Authenticate users and API requests
- Prevent abuse and enforce rate limits
- Monitor security and system integrity
- Comply with legal obligations
3. Data Sharing
We do not sell personal data. Information may be shared with infrastructure providers, payment processors, or legal authorities where required by law.
4. GDPR Rights (EU/EEA)
If you are located in the European Union or European Economic Area, you have the right to access, correct, delete, or restrict processing of your personal data, and the right to data portability.
5. CCPA Rights (California)
California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal data. RavenWolf Labs does not sell personal information.
6. Data Retention
We retain data only as long as necessary for operational, security, and legal purposes.
7. Security
We implement reasonable technical and organizational safeguards. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Cookies and Tracking
We may use cookies or similar technologies for authentication, preferences, and analytics. You can manage cookies through your browser settings.
9. Third-Party Services
Our Services may link to third-party websites or tools. We are not responsible for their privacy practices.
10. Security and Operational Controls
RavenWolf Labs designs and operates its systems using security and operational control principles aligned with recognized industry frameworks, including SOC 2 and ISO/IEC 27001.
These controls include, where appropriate:
- Access controls and least-privilege principles
- Audit logging and monitoring
- Segmentation of production systems
- Incident detection and response procedures
- Change management and deployment safeguards
While RavenWolf Labs is not currently certified under these frameworks, we continuously evaluate and improve our controls to meet or exceed industry best practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the updated policy.
12. Contact
Privacy-related inquiries may be sent to:
privacy@ravenwolflabs.com